Right of withdrawal
A. Cancellation policy
Introduction:
Consumers have the right to withdraw from the contract under the following conditions. A consumer is any natural person who concludes a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity.
right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.
To exercise your right of withdrawal, you must inform us (Georgios Bobolos, Veróme, Dieselstr. 4, 30916 Isernhagen, Germany, Tel.: 0173 7101669, E-Mail: info @verome .de ) by means of a clear statement (e.g. by letter or e-mail) of your decision to withdraw from the contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
consequences of revocation
In the event of a cancellation, we are obliged to refund all payments that we have received from you, including delivery costs (excluding additional costs for a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days of receipt of your cancellation notice. For the refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed. You will not incur any costs for the refund. However, we may refuse to refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.
You are obliged to return or hand over the goods to us immediately and at the latest within 14 days from the date on which you notified us of the cancellation of the contract.
Returns must be sent exclusively to the following address:
Veróme, Dieselstraße 4, 30916 Isernhagen, Germany.
The deadline is deemed to have been met if you send the goods before the expiry of the 14-day period.
We will bear the costs of returning the goods.
Exception for personalized products:
Please note that personalized products are excluded from returns and cannot be revoked.
You only have to pay for any loss of value of the goods if this is due to unnecessary handling of the goods to check their quality, properties and functioning.
General information
Please avoid damaging or soiling the goods. If possible, send the goods back to us in the original packaging with all accessories and packaging components. If possible, use protective outer packaging. If the original packaging is no longer available, please use suitable packaging to ensure adequate protection against transport damage.
Please do not return the goods freight collect.
The above information is not a prerequisite for the effective exercise of the right of withdrawal.
cancellation form
If you wish to withdraw from the contract, please fill out the following form and send it back to us.
To
Georgios Bobolos
Veróme
Dieselstr. 4
30916 Isernhagen
Germany
E-Mail: info @verome .de
I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( )/the provision of the following service ( )
Ordered on ( ) ____________ / received on ( ) __________________
Name of the consumer(s)
address of the consumer(s)
Signature of the consumer(s) (only if notification is on paper)
Date
(*) Delete as appropriate